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Identify Scams

Help: Identifying scams

Arm yourself with knowledge! Avoid becoming a victim of a scam by knowing what to look out for.

Recognising a scam, be wary of buyers or sellers who:

  • Are offering items at prices much lower than market value
  • Ask you to send funds or items overseas
  • Will not provide contact details to you after you agree to transact with them
  • Ask you to pay via a money transfer service (eg Western Union or MoneyGram).
  • Be wary of emails or phone calls:

  • Where you are asked you to update, validate or confirm your account details, password or personal information by replying to the email or visiting a website
  • From a person or sender you do not know that are not specifically addressed to you that promise you some sort of benefit.
  • Be wary of deals that seem too good to be true. They often are!
  • If you suspect a scam:

  • Make no further contact with the seller
  • Do not respond with your personal or financial information
  • Please report it. Email us and we will check up on the seller and the ad, and let you know. Include copies of emails and other relevant information if possible.
  • If you suspect a phishing email (one that claims to be from a legitimate organisation but isn’t):
  • Delete it without replying or clicking on any links (even the ones that say ‘unsubscribe’)
  • Give the organisation a call yourself to check if you’re not sure.